FAQ

We aim to ship orders as quickly as possible, usually within one to two business days after the order is placed.

We carefully inspect the condition of all cards. Unless stated otherwise, cards are in very good collector condition. Sealed products are always unopened and kept in the best possible condition. Any visible packaging flaws are clearly mentioned in the product description.

Absolutely! Feel free to contact us at info@mewtwo.eu and let us know which card you are interested in. We’ll be happy to send you real photos — sometimes the card can even be in better condition than initially expected.

Every order is packed with great care and respect for the collector value of the product. We use protective materials and fillers to ensure your items arrive in the best possible condition.

If anything happens during shipping or the product does not match its description, please contact us and we will handle the situation individually. Customer satisfaction is more important to us than a one-time sale.

If you’re searching for a specific item, don’t hesitate to reach out! We’ll do our best to check with our suppliers and get back to you with a price offer.

Yes, selected products are available for pre-order. The estimated shipping or restock date is always stated in the product description.

Yes! You can find us on Instagram at @mewtwo.eu — we’d love to see you there.

Yes, we ship to most European countries. Free shipping starts from €100 for Czech Republic and Slovakia. From €200, free shipping applies to Germany, Poland, Austria, Hungary, and Romania. Belgium and Italy qualify for free shipping from €300.

Because customer satisfaction is our top priority. We value every order and pack it with care and attention. We select products based on real demand and bring a personal, community-driven approach that makes a difference in the TCG world.