FAQ

Frequently Asked Questions

I made a purchase — when can I expect my package?

We try to ship all orders as quickly as possible — usually within one to two business days after receiving your order.

I’m not sure about the condition of a card. Can I receive a photo?

Of course! Feel free to contact us at info@mewtwo.eu to request photos. Some cards may even be in better condition than assessed by us, so we’ll gladly send you pictures.

I’m looking for a specific product.

If you're searching for something specific, don’t hesitate to reach out! We can check availability with our suppliers and send you a price offer.

Do you have social media?

Yes! You can find us on Instagram at @mewtwo.eu — we’d be happy to see you there!

Do you ship internationally?

Yes, we ship to almost all European countries. The Czech Republic and Slovakia get free shipping from €100 / 2,500 CZK! From €200, shipping is free for: Germany, Poland, Austria, Hungary, Romania. And finally, Belgium and Italy enjoy free shipping from €300!

Why should I shop with you?

Because customer satisfaction is our top priority! We value every order and pack it with love and care. We adjust our product selection based on customer demand and we always aim to bring a personal touch to our store.

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